Better Business Bureau Webinars

WHENSDAY - Rebuilding For Resiliency
Presented by PNC

COVID-19 has undoubtedly brought on new challenges for you as a business owner, as new priorities and customer needs have changed how you will need to run your business.

This panel discussion explores how the pandemic has reshaped our economy and the effect on Illinois business owners and what they can do to prepare and protect. From contactless payments and heightened cyber concerns to simple steps on how to re-open – the next phase is one of adaptation.


Wednesday, June 17, 2020

  • Carol Roth (Moderator), Investment banker, investor, entrepreneur, business advisor, national media personality and author
  • Stuart G. Hoffman, PNC Senior Economic Advisor
  • Kenya Merritt, Chief Small Business Officer at Chicago Department of Business Affairs and Consumer Protection
  • Chris Ward, Head of Product & Operations for PNC Treasury Management

COVID-19 Related Scams - Working Together To Protect Consumers & Businesses

You'll learn how to recognize and avoid:

  • Websites selling non-existent products, fake treatments, and cures for COVID-19
  • Phishing emails and text messages trying to steal people’s personal information or money
  • Scams about government stimulus checks
  • Illegal robocalls
  • Donation scams including fake charities and crowdfunding sites

Join the Better Business Bureau (BBB) Serving Chicago & Northern Illinois, Federal Trade Commission, and Department of Business Affairs and Consumer Protection as we give a presentation on the recent spike in scam activity due to the coronavirus (COVID-19) global pandemic.

Thursday, May 28, 2020

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Personal Financial Survival for Small Business Owners

Tuesday, May 19, 2020

Our expert panel helps address your financial questions and concerns during this challenging time for businesses.


  • Terry Savage, Nationally syndicated finance expert
  • Tammy Wener, CFP® Co-founder of RW Financial Planning, LLC and Director of Public Awareness for the Financial Planning Association of Illinois
  • Ed Gjertsen, CFP® VP of Mack Investment Securities, Inc.
  • Bo Steiner, District Director for the U.S. Small Business Administration’s Illinois District Office
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